How to Place an Order Online:

1.1 Log onto myherbalife.com by entering your username and password
1.2 Once on the Homepage, click on the Order Products tab
1.3 You will notice that there are three ways in which you can place your product order: by Pricelist, SKU or Product Catalogue
1.4 For Lesotho online ordering go to http://lsordering.herbalife.com

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Order by Pricelist:

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2.1 Click on the Pricelist Icon and you will be directed to the Pricelist page
2.2 Select a category to view products
2.3 Select the desired quantity of each product you would like to purchase
2.4 Click the Add to Cart tab once you have selected the products you want
2.5 Once you have selected your products click on your cart icon to proceed to check out
2.6 You will be directed to Review Address and Email. Please ensure the email address is the correct email address to ensure you receive your order confirmation
2.7 Choose your payment option and agree to “Terms and Conditions
2.8 You will be directed to the Payment Gateway once you click Check out to complete the payment details. Once you have entered your payment details, click the Pay tab to conclude the transaction

Order by SKU:

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3.1 Click on the SKU Icon and you will be directed to the SKU page
3.2 Enter the item you wish to order by its SKU number
3.3 Select the desired quantity of each product you would like to purchase
3.4 Click the Add to Cart tab once you have selected the products you want
3.5 Once you have selected your products click on your cart icon to proceed to check out
3.6 You will be directed to Review Address and Email. Please ensure the email address is the correct email address to ensure you receive your order confirmation
3.7 Choose your payment option and agree to “Terms and Conditions
3.8 You will be directed to the Payment Gateway once you click Checkout to complete the payment details. Once you have entered your payment details, click the Pay tab to conclude the transaction

Order by Catalogue:

4.1 Click on the Product Catalogue Icon and you will be directed to the Product Catalogue page
4.2 Select a category to view products
4.3 Select the desired quantity of each product you would like to purchase
4.4 Click the Add to Cart tab once you have selected the products you want
4.5 Once you have selected your products click on your cart icon to proceed to check out
4.6 You will be directed to Review Address and Email. Please ensure the email address is the correct email address to ensure you receive your order confirmation
4.7 Choose your payment option and agree to “Terms and Conditions
4.8 You will be directed to the Payment Gateway once you click Checkout to complete the payment details. Once you have entered your payment details, click the Pay tab to conclude the transaction

How to Place an Order Via Member Service Contact Center (Telephonically)

Step 1 – Contact your local friendly Member Services Team and place your regular product order
Step 2 – Confirm your order
Step 3 – Advise the Member Services Representative of your payment method
Step 4 – Confirm delivery or collection

Your order has been processed on system and will be released once payment has been received in full.

How to Place an Order Via SMS:

Step 1 – SMS your regular product order to 27843186466 (Satellite Countries)
Step 1 – SMS your regular product order to 33833 (South Africa Countries)

Your SMS must include:
Member ID#
Your product order (i.e.1 x SKU, 3 x SKU)

Confirm delivery address or pick center

Confirm method of payment

Step 2 – You will receive SMS confirmation that your order has been received. If you have chosen credit card payment method, you will be contacted by a Member Services Representative to confirm your credit card details

How to Place an Email Order:

Step 1 – E-mail your regular product order to Emailorderssa@herbalife.com

Your Email must include:
Member ID#
Your product order (i.e.1 x SKU, 3 x SKU) or description of item

Confirm delivery address or pick center

How to Place an Order at a Sales Center:

Visit your nearest Sales Centre and make use of the available Kiosk to place your regular product order the KIOSK OR you may place your order at the front counter.

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